DOCUMENTATION

Terms & Conditions

Effective date: 22 June 2026

1. Acceptance of Terms

By accessing and using the softwarefactory.id website, you agree to these Terms & Conditions. If you do not agree, please do not use this website.

2. Nature of Information on the Site

All content on this website — including service descriptions, methodologies, and case studies — is for general informational purposes only. This website does not display pricing, and no content on the site constitutes a binding offer. The scope, costs, and terms of cooperation are determined through the Discovery Sprint and a separate written agreement.

3. No Contractual Relationship from the Site

Accessing the website or submitting the Discovery Sprint application form does not create a contractual relationship or any obligation for either party. Form submission is a request for initial discussion — not a commitment. Each engagement is governed by a separately signed Statement of Work (SOW)/contract document.

4. Acceptable Use

You agree not to use this website for unlawful purposes, not to disrupt the security or operation of the website, and not to perform automated data retrieval (scraping) without prior written permission.

5. Intellectual Property Rights

All materials on this website — including the "Software Factory" trademark, text, design, and logos — are owned by PT Sahaware Teknologi Indonesia or its licensors, and are protected by law. They may not be copied, reused, or distributed without prior written permission.

6. Case Studies & Results Claims

The case studies displayed may be anonymized and describe results from specific engagements. These results are specific to their respective contexts and do not guarantee the same outcome for other projects.

7. Third-Party Services

The application form is provided through a third-party service (Tally). The use of such service is subject to the terms and policies of their respective providers. We are not responsible for the content or practices of third parties.

8. Disclaimers & Limitation of Liability

The website is provided "as is". To the extent permitted by applicable law, we are not liable for any losses arising from the use of this website.

9. Privacy

The processing of personal data is governed by our Privacy Policy.

10. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of the Republic of Indonesia.

11. Changes to Terms

We may update these Terms & Conditions at any time. The latest version is always available on this page.

12. Contact

Questions regarding these Terms & Conditions can be submitted to legal@sahaware.co.id