State-owned enterprise client, multi-branch healthcare, since 2024
Operational Challenge
Manual medical record systems caused service delays and risk of inconsistent data across branches. Data inconsistency between branches directly risked impacting patient service quality.
Our Approach
- 1Built an integrated clinic information system with multi-branch architecture from the ground up.
- 2Phased implementation per branch to minimize operational disruption during transition.
- 3Human QA gate at every phase — medical record data validation performed by senior team before each branch go-live.
Measured Results
An integrated clinic information system running across multiple branches since 2024, with a zero critical-downtime track record for daily operations.